How Long Does It Take You To Lose A Customer?
2.7 seconds. Research shows that’s how long a customer will wait for your site to load before leaving to find your competitor.
Why Speed Matters
The Cost of Slow
A one second speed delay is all it takes to drop your conversions by 7%. For sites that average only 100 sales per month at $100 per sale, that’s $753 in lost sales EVERY month.
What We Do
We make sure your Website loads quickly, whether on a computer or mobile device. Improving the speed of your WordPress site should be your number one priority.
Basic Caching Configuration
Without caching, WordPress has no choice but to hand-stitch every page you visit on-the-fly while you wait. Just imagine if your local Walmart did that every time you ordered a large T-shirt. With caching, instead of hand stitching your WordPress pages together, WordPress just pre-prints your pages so that when someone visits your site, it can just hand someone that page right off the top of the stack. That is what page caching does for WordPress. Much more efficient.
Your website can only run as fast as its slowest component. And even the parts of the site you aren’t using still require WordPress’s attention just to sit in the corner. Eliminating junk and known slow components from the site will free-up WordPress to do what it does best instead of wasting its time running a plugin daycare.
Despite popular opinion, WordPress and plugin updates do exist for a reason. They fix broken features, but they also improve site stability, security, and even performance. And sure, sometimes new software from an update doesn’t play well with part of your site. But if your site slowdown is fixable with an update, all it takes is an attended upgrade by a pro who can deal with the issues that arise to alleviate the bottlenecks holding your site back.
Your site’s database is basically a giant library. When your site is new, everything is neatly organized, easy to find, and fast to retrieve. But as time goes on, you discover that the librarian is a big-time hoarder. Junk books that nobody will use are still on the shelves, the most popular books are strewn randomly across the back of the library, and the index hasn’t been up to date in years. Since every WordPress page load involves retrieving specific information from your database, it’s crucial that the database is in order. Once we clean house and fire the librarian, your site will suddenly take a notable turn for the better.
When your typical cell phone camera has enough horsepower to plaster half a wall with a high res photo, it’s no shock that your typical website home page is bigger than an average MP3 file. And considering that there is next to no visible difference between a 1mb image and a 100kb image on your home page, there’s just no reason to use images of that size. By simply matching your website with the image size it needs, we can often cut your site’s home page size in half which will have a major impact on speed – particularly for those mobile visitors.
With more responsibility comes more overhead. Whether that responsibility comes in the form of more functionality (like e-commerce) or more traffic, if WordPress has more to manage, it’s critical that even the finer details of the site are appropriately cached for the site to run like a well oiled machine. With advanced caching, we dive deeper into the internals of your site with database query, object, and even more advanced page and browser caching to make sure that every part of the site is fine tuned to maximize your existing hosting resources.
Basic Code Optimization
Your typical website’s front end code is a lot like your average meeting – filled with people that don’t need to be there and large pockets of useless banter. A good meeting focuses on an objective, and cuts-out the useless crap. Your website works the same way. By eliminating unnecessary requests from your site’s page load and reducing the size of the typical code file that loads on your site, your visitors are able to spend less time waiting for the site to load and more time interfacing with your business.
WooCommerce is one of the most popular e-commerce systems in the world thanks to its ease of use and integration with WordPress. But as with all e-commerce software, as your site grows in sales, products, and traffic, more and more horsepower is needed to keep up with an increasing pile of information that it has to manage just to keep the sales rolling in. And it’s often no more noticeable just how direct an impact speed has on your business than with e-commerce as sales drop noticeably with each second. But by reorganizing the database to more effectively manage the data on hand, you can get back to the sane site speeds you expect from your website.
Site Load Distribution
Every time a visitor comes to your site, their computer demands the immediate attention of your server. This works out just fine for smaller or lower traffic websites, but as your site grows it’s going to reach a point where your server just needs help keeping up with all its visitors. That’s exactly the point of a CDN. When your site get overloaded with requests, it can delegate basic traffic to a more specialized service like a CDN while it keeps the more complex traffic – like building your WordPress page – squarely in its capable hands.
Hosting Migration or Optimization
If you own the fastest car in the world, but traffic is down to one lane for construction, you’re stuck crawling-along with everyone around you until the traffic clears. Websites work exactly the same way with their hosting. If your website is a finely-tuned machine, but it’s waiting on an overcrowded host, your visitors will only experience your host’s slowness, not your site’s speed. Whether your slow hosting is due to a trusting a cheap 3rd-party host, or using your own server with stock settings, bad hosting prevents site performance. That’s why every total optimization comes with either a hosting migration OR a server optimization depending on your website’s current setup.
Latest Speed Optimization Results
- PageSpeed Score: 64%
- YSlow Score: 65%
- Full Loaded Time: 10 sec
- Total Page Size: 2.88MB
- Requests: 137
- PageSpeed Score: +30%
- YSlow Score: +17%
- Full Loaded Time: -6.3 sec
- Total Page Size: -1.51MB
- Requests: -78
- Disk Space Saved: 85MB
- Basic Optimization$97
Best for Personal Sites
- Average Speed Improvement: Over 50%
- Small Site Support
- Core WordPress Housekeeping
- Plugin Housekeeping
- Basic Caching Configuration
- Update Installation
- Database & Junk Housekeeping
- 30-Day Warranty
- FEATUREDPRO Optimization$247
Best for Business Sites
- Average Speed Improvement: Over 100%
- Full “BASIC Optimization” Package
- WooCommerce Optimization
- WordPress Config Optimization
- Advanced Caching Configuration
- Database + Query Optimization
- 30-Day Warranty
- VIP Optimization$397
For All the Speed You Can Get
- Average Speed Improvement: Over 125%
- Full “PRO Optimization” Package
- WooCommerce Optimization
- Hosting Migration
- CDN Implementation
- Server Config Optimization
- 30-Day warranty
When it comes to site speed, a better question might be “when don’t I need this?” Study after study has shown that every major online sales and marketing metric is impacted directly by site speed. Site stability, uptime, and speed all impact conversion rates, abandonment rates, ad click throughs, and overall customer satisfaction. The general expectation most visitors have is that your site will load in 2 seconds or less. Consequently, most studies suggest that for sites that take over 2 seconds to load, you can expect a 4-7% per second conversion or ad revenue loss for EVERY second it takes to load your site. And that’s just for desktop/laptop users. If the majority of your site traffic comes from mobile devices, those numbers go up from there. And that is exactly why Google now considers both page load speed and a site’s appropriateness for mobile devices when ranking your site against other search results.
If you’re trying to squeeze every last ounce of speed out of your WordPress install without having to change your hosting infrastructure or recode your site’s themes and plugins, an Advanced Optimization will do just that. If you suspect that your hosting infrastructure is also part of the problem, a Total Optimization is more tailored to that purpose – whether you’re looking to switch your hosting or just optimize the dedicated hosting setup you have now.
Regardless of the optimization type you buy, you will definitely notice an immediate improvement in load times and stability once one is complete. For most businesses, the Advanced Optimization is the right fit or is at least the best place to start. Since they are designed to squeeze every last ounce of speed out of your existing WordPress and hosting setup, they touch on every major part of the site that impacts its speed. And because of that, they’re ideal for every type of WordPress site – which is exactly why they are our most popular optimization package.
Ultimately though, WordPress can only move as fast as the hosting infrastructure it is on. So whether your hosting setup is a 4 lane highway or an 8 lane highway, if only 2 lanes are open, your visitors will still be waiting in traffic for the site to load. If you suspect that your hosting infrastructure is also part of the problem or you have a dedicated hosting environment that you can control, our Total Optimization packages are designed to address that problem as well.
For even more advanced slowness problems, we do also have custom caching solutions beyond our Total Optimizations for qualified sites.
Advanced Optimizations are our most popular package because they’re designed to squeeze every last ounce of speed out of your site without having to recode it or change your hosting infrastructure. If you have the budget and desire to do that, but are married to your existing hosting infrastructure then it’s the right fit for your situation – regardless of whether your site is just a small business site, blog, or something more complex like an e-commerce site.
Total Optimizations are designed to eliminate every roadblock your site has to improving its site speed short of rebuilding some portion of your site. If you have a dedicated server/VPS or are willing to switch to a more speed optimized web host to solve the problem, then a Total Optimization is designed to handle just that and is the ideal choice for very high traffic or very complex websites.
That depends on which plan you purchaes. Advanced Optimizations are designed to make your site as fast as it can be WITHOUT changing your hosting infrastructure or recoding parts of your site. So if you’re married to your current hosting infrastructure and it is not providing adequate horsepower to your WordPress site, then yes this package would offer the best you are going to get. But if you’re trying to squeeze every ounce of speed out of your site and you are open to changing whatever parts of your infrastructure may need to change, our Total Optimization package is better designed to do just that.
Ultimately, though, the site can only become as fast as our optimization pros are permitted to make it. If you decide to refrain from a particular optimization technique for some reason and our optimization experts can’t apply that optimization, it will artificially keep your site slower than it would be if we were allowed to do that optimization. So optimization is definitely a team effort.
Maybe. But you shouldn’t expect that and it’s definitely not a good idea to consider A grades a good thing. Popular speed testing reports are known for requesting impossible changes or changes to software or websites that you do not control. They’re also known for being a bit behind the technology curve on what is the “right” type of speed optimization to use for modern websites. One ironic example is that Google PageSpeed has been known to occasionally request changes to code in Google’s own services (like Google Analytics). Obviously you can’t change something that you can’t control. Another ironic example is that if you run speed tests on many of the most successful sites in the world, they too flunk the in A-F grades – even if their sites are actually very fast.
Ultimately, what matters is the actual speed of the site. If your site receives an F grade on some particular speed score, but it loads in 1 second (considered better than perfect) it doesn’t particularly matter that you have an F grade for that score. Since we are vehemently against harming our customer’s business interests by making changes that only have theoretically beneficial impacts (despite their very real world consequences), we focus our efforts instead on the actual site speed you can clock with a stopwatch. That has been tested and proven to be the only metric that improves a site’s overall marketing and performance health.
That depends. Some speed suggestions that come back in website speed reports are just wrong. Others focus on small issues with speed that might improve a site’s speed by one-tenth of a second while ignoring issues that are causing 10s delays. Others are recommendations for other people’s websites or things you can not control. And still others can be suggestions that are 100% technically accurate but that will absolutely break your site if they are applied. Our speed experts consider all of this and apply the optimization fixes that will:
- Have an impact
- Last beyond 30 days out from our work
- Keep the site stable
- Prevent the site from breaking because of the change
Yes. E-commerce sites like WooCommerce, forums, blogs w/ comments, high traffic sites, custom sites, and other more interactive sites all require more processing power in order to function as expected. As an example, a very common complaint amongst e-commerce site owners is that the checkout page is slow. Given that the site has to process a credit card, complete an order, calculate shipping/taxes, and more – often for several customers at one time – the checkout page is already geared to be slower than other pages. But when you take a site that is configured with stock WordPress settings and put the weight of e-commerce behind it, you typically find that the checkout page is also being artificially slowed by all kinds of misconfigurations – often the sort that you will never see in a speed report from major vendors like GT Metrix or Pingdom. And if you’re using a dedicated server, VPS server, or low quality hosting on top of that, you can couple that slowdown with either stock server settings (and their slowdowns) or with just insufficient horsepower for the site to operate smoothly. Ultimately when your checkout page is slow, you can more readily feel the tie between speed and conversion than you can with any other type of site. That’s why Advanced and Total Optimizations are specifically designed to handle those sorts of problems.
Can you handle high traffic sites with complex infrastructures like CDNs, load balancers, WAFs, and reverse proxies?
Yes, absolutely. But sites with this type of architecture really only tend to gain from the optimizations that we provide as part of our Total Optimization package.
Currently we provide before and after reports from major speed test providers to show the scope of the improvement. But for most site owners the results are noticeable even without reports – which is the point of the optimization after all.
We recommend starting with an Advanced Optimization for WooCommerce sites. If your site shows an indication that it will benefit from more substantial optimization efforts during our testing, we can always upgrade you to a Total Optimization later if that is appropriate.
Yes. We can work with most WordPress optimized web hosts. The Advanced Optimization is the right package to buy if you know you have a WordPress optimized web host.
We need the hosting login and WordPress admin login at the least as we will need to edit files, databases, and elements of WordPress itself. If you order a Total Optimization and need us to optimize your server as well, we will also need root level or sudo capable access to your server as well.
Optimizations usually take 2-5 business days depending on the type of optimization you order and the unique speed issues in your website.
Yes. Our Total Optimization package includes the option to switch hosting providers if your current hosting provider is part of the problem. As an alternative, we do also offer standalone hosting migration as a completely managed service including site migration and DNS change management.
Yes. Both the Advanced and Total Optimization packages do include image optimization as part of the service.
Yes. Both the Advanced and Total Optimization packages do include image, vidoe, and iframe lazy loading as part of the service.
Yes. Both the Advanced and Total Optimization packages do include database optimization as part of the service.
Unlike other speed optimization services, we don’t simply clean junk out of the database. We also optimize the queries that run through the database to reduce load and optimize for cacheability and we also apply speed related architectural changes like appropriate database indexes to ensure the fastest database interaction.
Yes. WordPress plugin choices are not as global of a problem as it’s popularly believed, but if we do spot known slow plugins during our review of your site, we will tell you as much and recommend a course of action.
Yes we do. But bear in mind that the more custom a site is, the more custom its optimizations often must be as well.
No, but we do often have to do that for more complex or custom sites. If your site has some sort of artificial speed limit imposed by the way that the theme or a plugin is coded, we can provide you with a quote to address that separately from the main optimizations that we do for you upon your request.
Yes. Our speed optimizations work the same across all platforms. Bear in mind that some speed testing sites will recommend that you make your site responsive as part of a speed optimization and while that is definitely a great idea, it’s something that is a larger undertaking than just speeding up your site. That said, if you do need help making your site responsive, we do offer assistance with that as a standalone service and can provide you with a quote specific to your site upon request.
Yes. Our Total Optimization packages do include hosting server optimization work.
None that are permanent. Finding the right fit for the optimizations that are appropriate for your site may take a little bit of trial and error, but they are relatively quick and painless to address and once they have been addressed are permanently fixed.
While it’s always a good idea to plan for down time when making more substantial changes to your site like this, in practice very few sites ever incur downtime with the type of changes that we make to them.
Yes. Improving the speed of WordPress will often improve the speed of the rest of your site too. If you have this type of setup, an Advanced or Total Optimization is the closest fit for your scenario. Advanced Optimizations focus strictly on WordPress and shouldn’t be expected to have as dramatic of an affect on other parts of the site. Total Optimizations do include server or hosting optimizations so those do tend to more noticeably impact non-WordPress parts of the site. Ultimately if you are having problems with the speed of something that is completely outside of WordPress, though, special attention needs to be given to just that. In special cases we do extend support to those non-WP areas of the site and if you would like to discuss that possibility with us, just contact us so we can discuss directly.
What our customers are saying
If we did not convince you, maybe a few words from our customers will!
From an "F" rating to an "A" rating. It's like magic! Don't ask, just applaud. 5 stars!
These guys are the best! I've used them twice so far and will continue because their work is amazing!
Incredible service - not just in delivering the order, but helping the buyer to understand the metrics and answering questions. Great stuff - well worth the $$$